Otázky a procvičení k 15. lekci

1502

Otázky a procvičení k 15. lekci

ACTIVE EXERCISE- OUTSOURCING AND THE FUTURE

Heat Appliance Services (H.A.S) is a Tier Two 1. …………………………… offering a critical service: the heating of metal components to get the proper metallurgical properties. This is achieved using special furnaces to give the qualities needed.

Manager John MacKitup says, ”Our customers want us to commit to 2. …………………………… of an order. If we say two days, it's ok. If our equipment is down, and we can‘t commit to the schedule, it's not. If our equipment is running, we make money. If not, we lose money.“

Ensuring that its equipment operates at peak 3. …………………………… is vital. The company realised that their 4. …………………………… maintainance capacity was limiting their growth and reducing their profitability.

”Our equipment wasn‘t working efficiently. Our uptime was too low, and our top line…